Reviews

I had a very upsetting experience outside James Hawes & Goodchild Funeral Directors. 30/3/2026 at around 13:25

I pulled over to park and, because of the curved curb, didn’t realise I was partially blocking the entrance. When a funeral vehicle pulled up, I waved him to pass, but he shouted aggressively, “You’re blocking my car park, MOVE,” and later called me a “moron.” For parking on the double yellow lines.

I would have moved immediately if approached politely. Being shouted at and insulted over a simple mistake was completely unnecessary and unprofessional. Businesses dealing with the public should always speak with basic courtesy, especially in sensitive situations.

Absolutely Disgusting behaviour!

I would like to say a heartfelt thank you to Denise for the care, professionalism and compassion you showed while arranging my aunts funeral.
Throughout the entire process, your communication was clear, thoughtful and reassuring. You were always available to answer questions and guide me through each step, which made a very difficult time much easier for our family. We are truly grateful for the respect and attention to detail you gave.
Everything was handled beautifully and we are very happy with the support you provided. Your kindness and dedication meant a great deal to me and my family and we will always appreciate the way you helped us honour my aunts memory.
So much appreciated.

The level of service received here was incredible. I had no idea on what to do but Tony was amazing, he came round my house on several occasions as I was really struggling with the loss of my dad. He just got what it was to be lost and not knowing what to do. He was amazing with my mum, sat with her on a weekend despite having his own family to look after. His team on the day were incredibly professional. I'm so thankful to everyone there.