Reviews

My family and I cannot thank Denise and her team enough for their support, kindness and professionalism, ensuring that our mother’s funeral ran smoothly last week. The funeral was dignified and beautiful, as we had hoped it would be. Thank you Denise, Samantha, Richard and Deanna.

We were especially grateful when Denise was able to visit us at home to discuss funeral planning. Her first visit helped to put us at ease, especially as the conversation was not one that we wanted to have. Her patience, empathy and expertise made planning, for the funeral, much less painful and daunting than we expected.

Denise or one of her team, was always available at the end of the phone when we needed advice or reassurance on anything.

Thank you all very much.

We used James Hawes for our Dad's funeral back in 2004 so we went with them again for our Mum's this week. A truly excellent service from start to finish. A huge thank you to Alison and Sam who helped us through a really difficult time. Their professional, caring approach made every aspect of the service, from initial arrangements to dropping off at the wake, perfect for the family. Also, a huge thank you to your team who helped make the day go off as good as it could have.
Thank you again.

We had a funeral for a special mum of the family
Alison was excellent arranging our funeral and all our requests
The cars were fab staff were lovely this included the drivers and the lovely lady in charge of the procession
Our funeral went easy with no hiccups
We would recommend using James Hawes
It was so professional and friendly
This enabled the funeral to go so well
Thank you

Thank you to Denise and her team for their support and help during our difficult time. The kindness and compassion shown to the family and attention to detail at the service was greatly appreciated, they knew exactly what we needed when we wasnt in the right frame of mind. They were on hand to support us every step of the way. We cannot thank them enough and will always be greatful.

Could not ask for better people to help me throughout the sad time of planning my dad's celebration of life day. Whatever was asked, was done and done to perfection. They became a part of my family and I will always be grateful for making it so easy for us. A MASSIVE thank you to Denise King who done everything so effortlessly and was there for us all the way. Another thank you goes to Samantha who handled everything with such care with all our emotions and esp with my youngest son on how she comforted him and done everything to keep him at a calm mind. Like to also thank everyone at this branch with how much care they put into my dad and held up the up most respect for him and the rest of my family. You guys are amazing people and we could not do it without everyone of you. Thank you again for everything, love the Cronin / Wood Family.

I would like to say a massive thank you for the funeral directors and staff, Denise, Richard, Deanna and Sam, for the care of my Late Father Mr Patrice and the highly professional execution of his funeral. They did a wonderful job from start to finish, from the moment I walked through those doors to present with phone calls to check in to see how Im doing. Due to their services my fathers funeral turned out beautifully.

Thank you ever so much, truly appreciate what you have done.

Hilesha Hughes

A massive thank you to Alison for looking after my family at a very difficult time. A special mention to Tony who visited my Autistic grandson every evening and at the weekend to reassure him and put his mind at ease. Such an incredible human being.

Absolutely — this version gives Denise proper credit for the ties and flag, and adds more detail without losing your voice.

From all of our family, we honestly cannot thank Denise, Samantha and the whole team enough for everything they did for us and for Dad.

From the very beginning, Denise was amazing. She dealt with each and every relative calling her non-stop, asking questions, changing things and trying to make sense of everything at such an emotional and difficult time. She handled all of us with so much patience, understanding and kindness, and never once made anyone feel like they were being a nuisance or asking too much.

She was thorough in every single part of the arrangements and helped us think about so many of the smaller details that we may otherwise have missed. She used her experience to guide us, but she also listened to what mattered to us as a family and made sure the funeral felt personal to Dad. She was supportive, accommodating and completely transparent about all prices and costs throughout, so there were no surprises or added stress.

One of the biggest things for us was making sure Dad looked like himself, and Denise made sure that he did. That meant more to our family than I can put into words. She understood how important that was to us and made sure he was treated with dignity, care and respect throughout.

Denise also organised the green ties for the staff to represent Dad’s Irish background, as well as the Irish flag on his coffin. Those personal touches meant so much to us and made everything feel that bit more special and more like him. Nothing felt generic or like just another funeral. It felt as though they had really listened and understood who Dad was.

On the day, Samantha, our funeral conductor, was absolutely ace. Top hats off to her. She was calm, confident, professional and so well organised from start to finish. She, the drivers and every member of staff involved genuinely got behind giving Dad the best send-off possible.

They embraced all of the details that made the day personal, including the motorbike leading the procession, the cars, Dad’s Mercedes, the Irish touches and everything else that made the journey feel like his. They did not just turn up and do a job. They became part of the day and helped make it something really special.

The drivers and all the staff were respectful, smart, professional and incredibly well organised. Everything ran so smoothly, and every decision we had to make was helped by their calm and experienced voices. They took care of everything behind the scenes, which meant that on the day we could focus on Dad, on each other and on giving him the goodbye he deserved.

The communication between the funeral directors, the celebrant and everyone involved was excellent. Everyone knew what was happening, everything flowed as it should, and there was never a point where we felt lost or unsure. That level of organisation made such a difference to us as a grieving family.

Dad’s send-off was honestly better than I could ever have imagined, and that is thanks to Denise, Samantha and the entire team. They managed to make one of the hardest days of our lives beautiful, personal, memorable and full of love.

For a man who always said he never wanted a funeral… what a day he had.

From all of us, and I mean all of us, thank you for taking such good care of Dad and for taking care of our whole family too. We will never forget the kindness, respect and effort that went into giving him the send-off he deserved.