Reviews

What our customers say about us

James Hawes & Goodchild Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 45 reviews. Collected from Google and Much Loved.

Google

Harriet Kite

September 6, 2025

The level of service received here was incredible. I had no idea on what to do but Tony was amazing, he came round my house on several occasions as I was really struggling with the loss of my dad. He just got what it was

Google

Tracy Cushion

August 3, 2025

We were very happy with Alison who arranged everything and was our contact before the funeral day, and also the funeral director on the day and her whole team

Google

Karema Edwards

July 23, 2025

It was an extremely difficult time and Alison and the team treated myself and my family with dignity and respect, they literally took care of everything Thank you.

Google

Tracy Jenkins

June 19, 2025

The staff, especially Ceanne at James Hawes & Goodchild funeral directors, Well Street, Hackney were professional yet very caring. From our first visit & up to the funeral day they handled all the arrangements efficiently & kept us updated throughout the process. This was a

Google

Alan McManus

June 2, 2025

From the start to the finish of the funeral process was perfect, Ceanne maid feel relaxed and welcome and put us at ease the attention to detail was phenomenal she kept in contact all the way through even up until the day before the funeral,

Google

Sue Tuhill

May 1, 2025

Thank you Alison at the Highams Park branch for guiding us through the process of arranging the funeral service for my father. She was kind and sympathetic, providing a coffee, which was a nice touch that helped us to relax. I have never arranged a

Google

Shaz Tarleton

April 25, 2025

What a wonderful service these guys provided when my Mum passed away recently with their amazing caring ways. I particularly liked that they came to my house and that I didn't need to visit the funeral parlor.

Google

Shenneth Brereton

October 4, 2024

James Hawes & Goodchild funeral home in Hackney looked after our mum two years ago and most recently our dad. They handled arrangements so well and we felt we were in safe hands at such a difficult time. Deanna was amazing and really put us

Google

M Devlin

April 29, 2024

James Hawes and Goodchild (Hackney) looked after our dad, and we are so grateful with the service we had. We primarily dealt with Donna and Deanna, however the entire team that we met were lovely. We were met with a lot of empathy, and at

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